Collection-Backpack Delivery

Option will resume from January 15, 2024

- Following Tuesday / Thursday

For early learning center and elementary school families, the receptionist will notify the teacher who will arrange for the order to be picked up and handed over to your child.* Backpack deliveries may take up to 3-5 School Days to be fulfilled and delivered. During peak period (August and January) fulfilment and delivery will take longer. 

If you are using your SAS registered email during the purchase, we'll be able to identify your child and the respective classroom. In cases where we fail to match the email used, a staff from the Eagle Stop team will reach out to gather the necessary details.

For middle school and high school families, students may visit the Eagle Stop from Mondays through Fridays (7:45 a.m. – 3:45 p.m.) during school days to pick up the orders.

During your order check-out, select "Pick up" as your delivery method.

For a more streamlined process, do indicate your child's name / grade / home room teacher in the <Note to Seller> box in the check-out page.

To arrange for a backpack delivery for an earlier order, select the Backpack delivery option into your shopping cart as a new order, provide your child's name / grade / home room teacher and also the original sales order # in the <Note to Seller> box in the check-out page.

For more information, please drop the Eagle Team an email at EagleStop@sas.edu.sg.

During this period, orders may take a longer time than usual to fulfill due to constraints and limitations. 

*Please note that (1) Returns / Refunds / Exchanges has to be performed at the Eagle Stop. (2) All refunds will be made in the original form of payment. (3) To make an exchange, the system will accept and execute an immediate refund for the returned merchandise. New charges will be due for the new / exchanged merchandise.